LSI Conflict™

A customised application of the Life Styles Inventory™ (LSI), LSI Conflict is a confidential self-assessment that helps people analyze and understand whether their thinking and behaviour helps or blocks their ability to deal constructively with conflict situations.

Audience: Appropriate for all individuals, including organisational members across levels and functional areas

Most Frequently Used for:

• Promoting awareness of the different approaches people use to negotiate and resolve conflict
  
• Helping individuals at all organisational levels learn to deal with conflict in a more collaborative and integrative manner
  
• Improving the effectiveness of work teams through constructive communication
  
• Enhancing cooperation and integrative problem solving throughout the organisation

Time Required: 15-20 minutes to complete the inventory

Format: Paper Self-Scored

Feedback Provided: The LSI Conflict self-description inventory measures 12 specific conflict resolution styles—including those that are constructive and support the achievement of “win-win” results as well as those that are Defensive and lead to suboptimal results. The Self-Development Guide includes a Self-Improvement Planner to help individuals formulate goals and enhance their conflict styles.

Presentation of Results: On a modified version of the circumplex, specific to conflict-management styles, normed on the basis of 9,000 respondents

Associated Outcomes: Research shows that the LSI Conflict styles are related to quality of interpersonal relations and solution quality in group-problem solving exercises.

Research and Development by: Ron Phillips based on the Life Styles Inventory by J. Clayton Lafferty, PhD

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Constructive Negotiations Challenge